Kovan Terms of Service
Last updated: November 9, 2026
Effective for: www.kovan-ai.com
1. Parties and Acceptance
This Terms of Service (“Agreement”) is entered into between:
- Service Provider: Bartu Atilla (sole proprietorship) operating kovan-ai.com (“Kovan”),
- User: The natural person who registers on the Platform or joins by invitation (“User”)
By registering on the Platform, accepting an invitation, or continuing to use the service, you confirm that you have read and accept this Agreement, the Privacy Notice (GDPR), and the current Pricing/Usage Terms.
Contact: hello@kovan-ai.com
2. Definitions
| Term | Meaning |
|---|---|
| Platform | The Kovan web application and APIs provided at kovan-ai.com |
| Workspace / Startup | The startup environment linked to a Founder account |
| Founder | The account that creates and manages the startup and is responsible for billing |
| Member | A team user assigned to a specific domain (marketing, finance, etc.) via Founder invitation |
| Assistant | An AI-powered domain expert chat interface |
| Content | Chat, documents, profile, images, presentations, and similar user/startup data |
3. Scope of Service
Kovan provides:
- Role-based AI assistant chat,
- Startup profile and shared memory,
- Dashboard analysis and insights,
- Document management,
- Image and pitch deck generation (within plan limits),
- Team invitations and role management,
- Third-party integrations on selected plans (GA4, GitHub, Stripe, etc.)
Features may vary by plan; current limits are shown within the Platform.
Kovan does not send marketing messages or posts on your behalf. Whether to use or publish any draft is your decision.
Kovan provides the service as is; it does not guarantee uninterrupted or error-free operation. Temporary access restrictions may apply for maintenance, updates, or security reasons.
4. Account Types and Permissions
4.1 Founder
- Edits the startup profile,
- Manages assistant selection/plan (subject to current product terms),
- Invites and removes members,
- Connects integrations (if the plan permits),
- Is responsible for billing and subscription.
4.2 Member
- May chat only with the assistant for their assigned domain,
- May use shared features (documents, images, presentations, etc.) permitted by the Founder,
- Cannot access startup settings, team management, subscription, or integrations.
You are responsible for keeping your account credentials confidential. Report unauthorized use immediately to hello@kovan-ai.com.
5. Registration Requirements
- You must be at least 18 years old.
- You must provide accurate and up-to-date information.
- One person may open only a reasonable number of accounts; abuse may result in account closure.
- The Founder is responsible for ensuring team compliance among invited Members.
6. Acceptable Use
The following are prohibited:
- Content that violates applicable law, third-party rights, or public morals,
- Malware, spam, automated scraping, or bot traffic that overloads the service,
- Unauthorized access to another person’s account,
- Presenting AI outputs as human-created (except where legally required),
- Content that violates OpenAI or other provider usage policies,
- Unlawful processing of personal data (e.g., uploading unlawful data to the Founder’s workspace).
Kovan reserves the right to remove content, suspend, or terminate accounts where a violation is suspected.
7. Artificial Intelligence Disclaimer
- Assistant responses are for general information only; they are not legal, financial, tax, or investment advice.
- Seek professional advice on critical matters before making decisions.
- AI outputs may contain errors, omissions, or outdated information; accuracy must be verified by the User.
- The User is responsible for brand/license compliance before commercial use of generated images and presentations.
8. Intellectual Property
8.1 Platform
The Kovan brand, interface, software, logo, and documentation belong to Kovan. Unauthorized copying, reverse engineering, or resale is prohibited.
8.2 User Content
You and/or your Startup retain rights to Content you upload to the workspace. You grant Kovan a limited, non-transferable, worldwide license to use Content solely for service delivery, backup, security, and improvement (anonymous/aggregate).
OpenAI and other subprocessors process Content via API only to produce the requested output.
9. Plans, Fees, and Billing
- Current plans and limits are published on the Platform.
- Free trial: every Startup that registers gets 7 days of the Starter plan free of charge. No card details are requested for the trial and no payment is taken during it.
- If no plan is started when the trial ends, the account becomes read-only: existing chats, documents, and the decision log stay accessible, but new AI operations and new records stop. No data is deleted.
- All plans may include monthly usage limits for messages, analyses, images, presentations, and similar resources.
- Prices are shown in Turkish Lira (₺) and are VAT inclusive; payment is collected by credit or debit card through the licensed payment institution PayTR. Card details are not stored on Kovan servers.
- Subscriptions do not renew automatically and your card is not charged again. We send a reminder as the period nears its end; continuing requires a new payment. Price changes are notified in advance.
- Sales terms are set out in the Distance Sales Agreement, and cancellation, withdrawal, and refund terms in the Cancellation & Refund Policy.
- Service may be restricted when limits are exceeded; add-on packages may be offered separately.
The Founder is responsible for ensuring workspace usage stays within plan limits and (on paid plans) that payments are made on time.
10. Third-Party Services
Integrations such as Google Analytics, GitHub, and Stripe are subject to those services’ own terms. By connecting an integration, the Founder is deemed to accept the relevant provider’s data processing terms.
Kovan is not liable for damages arising from third-party outages.
11. Privacy and GDPR
Your personal data is processed under the Privacy Notice (GDPR): https://www.kovan-ai.com/gizlilik-kvkk
12. Suspension and Termination
Kovan may suspend an account or terminate this Agreement in cases of:
- Breach of this Agreement,
- Late payment (paid plan),
- Security risk,
- Legal requirement
Users may close their account at any time (hello@kovan-ai.com). After termination, data is subject to the retention periods in the Privacy Notice.
13. Limitation of Liability
Subject to mandatory provisions of applicable law:
- Kovan is not liable for indirect, incidental, special, or punitive damages.
- Total liability is limited to the amount paid by the User (on behalf of the workspace for Founders) to Kovan in the preceding 12 months; during the free trial, liability is limited to the maximum extent permitted by law.
- Users are responsible for backing up important Content against data loss.
14. Force Majeure
Kovan is not liable for failure to perform obligations due to events beyond its reasonable control, including natural disasters, war, strikes, infrastructure/ISP outages, or provider failures (OpenAI, Supabase, etc.).
15. Changes to the Agreement
Kovan may update this Agreement. Material changes will be notified via the Platform or email. Continued use after changes constitutes acceptance.
16. Governing Law and Disputes
This Agreement is governed by the laws of the Republic of Turkey. Istanbul (Central) Courts and Enforcement Offices have jurisdiction over disputes.
Mandatory consumer rights remain reserved for Users acting as consumers.
17. Severability and Waiver
If any provision is held invalid, the remaining provisions remain in effect. Failure to exercise a right does not constitute a waiver.
18. Contact
Kovan Support: hello@kovan-ai.com
Web: https://www.kovan-ai.com
Related documents:
- Distance Sales Agreement
- Cancellation & Refund Policy
- Service Delivery & Access
- Contact & Seller Information
This agreement provides a general B2B SaaS framework; it should be reviewed with legal counsel before it takes effect.